Privacy Policy
Last updated: February 2026
BIDM ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
We collect information you provide directly, such as your name, email address, company name, and message content when you submit our contact form. We also collect basic analytics data (page views, referral sources, and country) through Plausible Analytics, which does not use cookies and does not collect personal data.
How We Use Your Information
We use the information you provide to respond to your inquiries, communicate about our services, and improve our website. Contact form submissions are stored securely and used solely for the purpose of following up on your request. We do not sell, trade, or rent your personal data to third parties.
Cookies and Tracking
Our website uses Plausible Analytics, a privacy-friendly analytics tool that does not use cookies, does not track individuals across websites, and is fully compliant with GDPR, CCPA, and PECR. No cookie consent banner is required because no personal data is collected by our analytics.
Third-Party Services
We use the following third-party services: Plausible Analytics for anonymous website statistics, Supabase for secure data storage, and Resend for transactional email delivery. Each of these services has its own privacy policy and processes data in accordance with GDPR requirements.
Data Retention
Contact form submissions are retained for as long as necessary to fulfil the purpose for which they were collected, typically no longer than 24 months. You may request deletion of your data at any time by contacting us.
Your Rights
Under GDPR, you have the right to access, rectify, or delete your personal data, restrict or object to its processing, and request data portability. To exercise any of these rights, please contact us at info@bidm.be.
Contact
If you have any questions about this Privacy Policy, please contact us at info@bidm.be or write to BIDM, Kloosterstraat 99/201, 2000 Antwerp, Belgium.